Cookie Policy

1. What cookies are

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the site owner.

2. Categories of cookies we use

Strictly necessary

These cookies are essential for the website to function — for example, remembering that you have dismissed the cookie banner, keeping admin sessions secure, or routing your request to the correct server. They cannot be switched off and do not store personally identifiable information.

Analytics (opt-in)

With your consent, we may use analytics cookies (for example Google Analytics or a privacy-friendly equivalent) to understand how visitors use our site — which pages are popular, how people arrive, and where things break. This data is aggregated and helps us improve the website. Analytics cookies are only set after you accept them in the cookie banner. You can change your mind at any time using the “Cookie settings” link in the footer.

Functional

If you use embedded content (such as a reservation widget or an embedded map), those providers may set their own cookies to remember your preferences or deliver their service. We only load these on the pages where you actively use them.

3. Third-party cookies

The following third parties may set cookies on our site:

• ResDiary (or similar reservation provider) — when you use the booking widget on the Stevenage reservations page.
• Google Maps — when a map is embedded on the contact page.
• Analytics provider — only if you accept analytics cookies.

4. Managing cookies

You can accept, reject, or change your cookie preferences at any time via the cookie banner or the “Cookie settings” link in the footer. You can also block or delete cookies in your browser settings — see your browser’s help pages (Chrome, Safari, Firefox, Edge) for instructions. Blocking strictly necessary cookies may stop parts of the site from working.

5. Changes to this policy

We may update this Cookie Policy as our site evolves. The “Last updated” date above will reflect any changes.

6. Contact

Questions about cookies or your data? Get in touch via our Contact page and ask for the data protection lead.